Download a printable guide with route information, schedules, and more.

YCIPTA is committed to ensuring that no person is excluded from participation in or denied the benefits of its services based on ability. YCIPTA grants all persons equal access to all its transportation services and knowledge of their rights to such access. 

Service Animals

Service animals for persons with disabilities ride for free. No permit, ID, jacket or muzzle is required, but the bus operator may ask if your animal is a service animal or may ask what service the animal provides. Service animals should remain on the floor without blocking the aisle or on their owner's lap. 

Dogs & Other Pets

Non-service dogs must be leashed and muzzled or in a container or carrier. Dogs are not allowed to occupy seats; they must remain on the floor out of the aisle or on their owners’ lap. Animals other than dogs are not allowed unless they are in a container or carrier. 

Bus operators have discretion to:

• Allow animal to occupy an available seat 
• Deny boarding to protect the safety or comfort of other passengers
• Request an animal leave the bus if its behavior threatens human safety

Buses are equipped with bicycle racks which hold two or three units. If the bicycle racks are full or not available, bicycles may be brought inside the bus at the bus operator's discretion. Only single-rider, two-wheel bicycles are permitted. No motor, tandem, or three-wheel bikes are allowed. Riders must be able to load and unload their bikes without help from the operator. 

If a wheelchair user requires the space on the bus, passengers with bicycles inside buses will be bumped and provided a Day YCATPass for the next bus. 

Loading

1. Before the bus arrives remove all detachable items from the bike, such as bags, air pumps, and water bottles. Always load and unload your bike from the curb side.
2. If the rack is stowed, squeeze the silver release handle on the top and lower the rack from its upright position.
3. Lift your bike into the rack, putting the front wheel where indicated on the rack. (The first bike in the rack should be loaded in the position closest to the bus.)
4. Pull the support arm up and over the front tire as close to the frame as possible. The support arm should rest securely on the front tire only, not on the bike's frame.
5. Board the bus and pay your fare. Sit as close to the front as possible, to keep your bike in view at all times.

Unloading

When approaching your stop, let the bus driver know you will unload your bike and then exit through the front door of the bus.

1. Lift the support arm from the bicycle's tire and lower it to the magnet on the rack.
2. Take your bicycle out of the rack.
3. If the rack is empty, raise the rack up against the bus.

Federal regulations define Charter Service as: transportation using buses or vans, or facilities funded under the Acts of a group of persons who pursuant to a common purpose, under a single contract, at a fixed charge (in accordance with the carrier's tariff) for the vehicle or service, have acquired the exclusive use of the vehicle or service to travel together under an itinerary either specified in advance or modified after having left the place of origin. This definition includes the incidental use of FTA funded equipment for the exclusive transportation of school students, personnel, and equipment (CFR 604.5).

The Federal Transit Administration prohibits funding recipients from offering charter service if a private charter operator in the area is willing and able to do so. Because YCIPTA receives FTA funding, we do not provide any charter, irregular, or in-frequent service where a premium fare is charged unless the charter services are one of the following (as exempted by the FTA):

• Government Officials (80 hours annually)
• Qualified Human Service Organizations (QHSO) (qualified groups serving elderly, disabled, and low income)
• Established agreement with other private operators to provide charter service using FTA funded facilities or equipment.

If all conditions are met, complete and submit the Trip Request form. 

In the unlikely event that an evacuation is required, it is very important to be calm and listen to announcements or instructions from officials.

• Locate the nearest accessible exit -- it may be an emergency door or window.
• Look around to avoid hazards, such as smoke, debris and unusual substances.
• Report anything hazardous or unusual to emergency personnel.
• Notice others who may need help and offer assistance. 
• Follow instructions from transit employees and emergency personnel.
• Leave behind large or unwieldy objects like suitcases and strollers.

No service is provided on Sundays or holidays.

Lost and found articles may be claimed up at the YCAT office during regular busines hours. Claimants must present proper identification. Most items found will be kept for 30 days. Unclaimed items will be donated to charity.

YCAT vehicles are equipped with lifts or ramps and can accommodate two wheelchairs.  Additionally, most buses can lower the front door for easier boarding by passengers with mobility limitations. 

Bus operators can assist normal boarding and exiting, wheelchair securing, and lift operation. Additional aid may require a Personal Care Attendant. The bus operator will secure the mobility device in place before leaving the bus stop. Use the shoulder and lap belts provided on the vehicles and your device. 

All mobility aids must fit within the allocated space and cannot exceed the capacity of the lift or ramp. Passengers using a scooter may be asked to transfer to a seat on the bus. Devices with leaking batteries or fluids are not allowed. 

By appointment, YCAT staff will provide hands-on transit training for riders.

Be the "eyes and ears" of YCAT to keep our transit system safe. Any suspicious activity should be reported to the bus operator, 911, or the police.

Suspicious Package

If you spot an unattended package, look for the following:

• Placement in an out-of-the-way location
• Individuals in the act of abandoning the package and hastily departing the area
• Unusual attached batteries, wires, tanks, bottles or bags that might contain chemicals
• An attached message
• Nearby individuals showing signs of illness or distress
• A suspicious cloud, mist, gas, vapor, odor or seeping fluid

Suspicious Behavior

If you spot any suspicious individuals engaged in questionable activity, look for the following:

• Visible signs of nervousness
• Excessive sweating
• Sprayer bottles or aerosol canisters
• Inappropriate clothing that is excessively baggy or too heavy in warm weather

YCAT does not issue transfers for fixed route service. If you need more than one bus to get to your destination, purchase a Day YCATPass. 

YCAT OnCall passengers may transfer for free to/from YCAT fixed routes on request to the bus operator. Transfer must be used within one hour.